Frequently Asked Questions

First you need to reserve your campsite with the campground. Then give us a call or book online one of our trailers. If you are more than 14 days out from your trip, we collect a $250 down payment to reserve the trailer and the balance is due 14 days before your trip. We will deliver and set up the trailer for you. One of our drivers will provide you a full orientation on how to operate all the switches etc. When you are finished camping, we will pick up the trailer and dump the tanks.
Camping made easy!!

Yes. A minimum of 24 hour advanced reservation is required. You can always call the office and check availability before you reserve your campsite. You must have a reservation with the campground in order to reserve a trailer.

Camping Adventures requires a two (2) night stay in the Ventura Area and a three (3) to four (4) night minimum stay outside Ventura and during holidays and special events.

Two day pricing (outside of holidays) is only for Lake Casitas, Ventura RV Beach Resort, Leo Carrillo, Sycamore Canyon Camp ground, and Thronhill Broom. All other camp grounds are a three to four night minimum due to delivery times and proximity. Cachuma Lake, Ocean Mesa, Malibu RV and Live Oak Camp Ground is a four night minimum from June to September and November and three nights for all time periods.

A $300.00 security deposit is required for each trailer rental. This security deposit covers the cost in the unfortunate event there is damage done to the inside or outside of the trailer during your stay. Customers will be notified before charges are taken from the credit card on file.

If you must cancel your reservation, please notify someone in our office in writing. All cancellations must be made 60 days prior to your scheduled arrival date to have your down payment completely refunded.

If you cancel less than 60 days from reservation date or reservation does not allow 60 days, your down payment is non-refundable.

Reservations at the campground for the days you are actually camping are required to reserve the trailer. Changes/Adjustments to reservation will incur a $100 change fee, maximum of 1 change allowed. During the holidays, change fee is $200 and maximum of 1 change allowed.

No cancellations or date adjustments can be made within two (2) weeks. For example, if you have reserved the trailer for 4 nights and within two weeks want to adjust to 3 nights, you will still be charged 4 nights.

If you cancel your reservation two (2) weeks prior or less, the full amount is non-refundable.

You will need to make payment to reserve a trailer. Camping Adventures accepts credit cards via the online booking process or over the phone. If you want to pay with cash you will need to deliver it to our office in order to make a reservation. No cash is taken by the drivers.

For reservations made more than two (2) weeks prior to scheduled arrival date, a down payment of $250 is required to reserve the trailer.

The remaining balance is due two (2) weeks prior to scheduled arrival date. If the reservation is made less then two (2) weeks from arrival date, the total amount is due the day the reservation is made and is non-refundable.

If you must cancel your reservation and do not want to lose out on the money you have put toward your vacation, Camping Adventures offers a rescheduling policy. If you have cancelled your reservation and you are more than 15 days from your arrival date, you can reschedule your reservation for a $100.00 fee, ($200 fee during summer and holidays). The amount that you have put toward your reservation will be applied to your next reservation with Camping Adventures. Customers have one (1) year from the date the reservation was cancelled to reschedule the reservation. After one (1) year, the reservation and amount paid becomes forfeited.

Delivery times are generally between 12:00 p.m. and 3:00 p.m. daily. One day prior to your arrival, a delivery time will be confirmed based on logistics, when your reservation was made with Camping Adventures and preference.

Once a delivery time is scheduled it may be difficult to adjust. Often times multiple deliveries are scheduled on the same day. If your time is pushed back it would change other customers times. Camping Adventures has had a great track record of delivering one time or early. We strive to be punctual and do not like to have customers waiting on deliveries. If you are a person who runs late please do not request us to arrive earlier then your planned arrival time.

Yes, in fact we only offer delivery. We will deliver and set up the trailer at the rental location on the Rental Period Start Date and pick up the Trailer upon completion of your Rental Period. At the time of delivery, one of our staff members will provide you with an orientation to show you the safe and proper use of the Trailer and its features. Additionally, the orientation will provide a summary of the campground rules and prohibited uses of the Trailer.

The Trailers will include instruction booklets which will explain the operation of the Trailer and its features. The orientation process can take up to one (1) hour. Please allow yourself enough time.

If you arrive later than your scheduled delivery time you may watch the orientation on our You Tube channel for your specific model. Customers tend to have a better experience if they can see in person how the trailer functions. You can find an orientation video by clicking here.

Trailers are all backed into the parking spots. If you have two sites next to each other Camping Adventures CAN NOT park the trailers with the doors facing each other.

Yes, you are required to do a basic clean up at the end of your stay. The Trailer must be returned without damage and the inside must be clean prior to check out (dishes washed, dried, put away, trash removed, floors swept, and counter-tops wiped clean). Failure to return without damage and/or in an unclean state will result in additional charges that may be deducted from the Security Deposit and, if necessary, additional charges may be made to your credit card.

There is NO smoking in any of the Trailers.  If the Trailer is returned with any kind of smoking odor or other evidence of smoking, it will result in the forfeiture of the security deposit plus any additional charges in cleaning and/or repair.

Camping Adventures is unable to provide refunds for any reason. This includes but is not limited to: late arrivals, early departures, bad weather conditions or personal emergencies. Please also review our cancellation policy. Trip insurance from a third party is offered during check out for your consideration.

You will have a maximum of one (1) dog per Trailer. No other types of pets are allowed in the Trailer. No puppies are allowed. Must be 1 year or older. A dog requires an additional fee of $100 and an additional security deposit of $100. Your dog must not be left unattended in the Trailer at any time. You are responsible for any and all damage caused by your dog in the Trailer while it is in your possession. Your dog is not allowed on the Trailer furniture. Additional cleaning and/or repair fees will be charged for dog hair on furniture or staining or soiling caused by your dog.

The Trailer comes equipped with a full fresh water tank and empty grey and black holding tanks. If you are camped in a non-hookup site, it is your responsibility to ensure that these resources last your entire stay. We will not provide additional water, holding tank capacity, propane, or batteries during your rental period.

Renting a trailer is not a substitute for a hotel. Supplies are limited and must be managed.

Although you are urged to conserve water you do need to use enough water to flush the toilet paper down. If you do not use water while flushing the toilet, it will clog at the top. If the toilet clogs you may need to find a stick to push down the TP that is suck.

The A/C, coffee maker, generator, awning, radio, microwave, television, DVD, jacks, etc are convenience items. If any malfunctions should occur with any of these items, no compensation will be made to you. For assistance, you are advised to consult the informational material or call 805-797-7460.

Only the Dune Sport Toy Hauler comes with a built in onboard generator.
All other trailers do not include a generator, but we do have them available for rent. If you rent a generator, Camping Adventures will provide one (1) full tank of fuel. The generator is not to be used more than 4 hours per day, excess use will result in additional charges. You are not required to refill the tank at the end of your stay. The generators are typically the Honda 2000 and will not run the AC or the microwave. If you want AC or microwave during your rental please book a site with electrical capabilities. Most campgrounds only allow the generator to operate from 10:00 am to 8:00 pm. Outside those hours you will be asked to turn the generator off. Keep in mind if your site does not have electricity, only your lights will work with the battery of the trailer. Everything else, including your outlets will need the generator on to work. If you are renting the trailer to operate a Cpap machine you will need a site with electricity. You will not be able to run the generator over night to keep the Cpap running.

Camping Adventures is not a substitute for a Hotel, Motel, or Condominium. Keep in mind these are Trailer Rentals. Our goal is to enhance your camping adventure and provide shelter from the great outdoors and to enhance your camping experience. If your expectation is to have the AC run all day while watching TV or movies a hotel maybe a better fit.

No. Reserving the camp site is the customer’s responsibility. Camping Adventures only rents and deliveries the Trailers to the camp site the customer has already reserved. It is best to reserve the camp site first, if you do not have a site reserved then there is no need to rent the Trailer. Most camp grounds allow sites to be reserved 6 months in advance. A Trailer can be reserved once a camp site has been booked. We deliver to the locations listed in the drop down menu. If you want a Trailer delivered to a different location we may or may not be able to accommodate. Please call to ask. 805.797.7460.

While packing up, we encourage our guests to take a walk through and look in every cabinet to make sure you take all of your items. Camping Adventures is not responsible for anything left behind in the trailer. Any items found during our cleaning process will be held in our lost and found for 1 month, then will be donated. We do not ship items, so if you have left something behind, please contact us and arrange for a time to pick up at our Ventura or Simi Valley locations. For health and safety reasons, all food and perishable items will be discarded by drivers at pick up if left behind.

Camping Adventures has multiple Trailers to pick up and deliver each day, especially during the summer. We often have several trailers to pick up on a given morning. Pick up times are generally between 9:30 - 10:30 am, and delivery times are generally between 1:00 pm and 3:00 pm daily.
It is your responsibility to confirm the campsite number and name on the reservation at the campground at least 1 week prior to your delivery. You will receive a text (1) day prior to your trip with your scheduled delivery time. Delivery times will be scheduled based on the number and location of deliveries for that day.

If you would like a late checkout, you will want to rent the campsite for an additional night and arrange a late pick up 3pm latest ($50 fee) prior to the morning of departure. Of course you can enjoy the camp ground after we pick up the trailer and after noon park in the day use areas.

Yes. Our trailers come with essential kitchen items such as a pot, pan and drip coffee maker, but they do NOT include: pillows, linens, towels, plates, bowls, cups or utensils. Trailer Inventory List Download

The Renter take along check list Download

If you are in the Ventura County Area, we do offer home deliveries. Location will need to be reviewed prior to booking to ensure the space can accommodate delivery and trailer size.